1. What?
2. Who?
3. Where?
4. When?
5. Why?
6. How?
EXHIBIT 1 Asking the Right Questions to Identify the Right Business Problem
BUSINESS CONSIDERATION |
SAMPLE QUESTION |
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Context |
What happened? What is the current problem we are trying to solve? What is the potential opportunity? Why is there an interest in solving this particular problem? What is the business doing to mitigate or solve the problem? What efforts have been made in the past? How has this problem evolved over time? |
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Impacted unit |
Where did this problem happen? What divisions are impacted by this problem? When did it take place? |
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Root-cause analysis |
What might have caused this? What do you think continues to drive this problem? |
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Timeline |
When do decisions need to be made? What is the optimal timeline for reaching milestones along the way? |
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Stakeholder |
Who is asking for the analysis? Who are the executives interested in the results of the analysis? Who will be impacted by the analysis and subsequent recommendations? Who will carry out the analysis? What financial or emotional interest is involved from stakeholders? Is it positive or negative? |
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Expected impact |
What are the actions to take based on the analysis? What support will end users have? What is the anticipated ROI from solving this problem? What are the ethical implications of the analysis? |
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1. Primary data? Explain in details:
2. Secondary data? Explain in details:
1. Did the project use Structured data? Explain in details:
2. Did the project use Unstructured Data? Explain in details!
DATA MEASUREMENT TYPE |
List the variables used in this case |
Discrete |
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Continuous |
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Binary |
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Nominal |
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Ordinal |
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Interval |
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Ratio |
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EXHIBIT 3 Data Measurement Definitions and Examples
Define the 7-Step Business Analytics Process of this case study! (There are seven steps involved in the business analytics process (see Exhibit 4). Data modeling is only part of the journey, not the full business analytics journey.
The 7-step business analytics process is iterative and continuously evolves to develop and manage improvements in the business analytics cycle. Each step plays an important role in achieving a successful outcome.)
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